Privacy Policy

Here at lashpire.com, we understand and value how important privacy and confidentiality of information is to every individual. We are committed to protecting the privacy of all our visitors, users and customers. This Privacy Policy applies to lashpire.com, subsidiaries, and affiliates. The term “LASHPIRE®”, “www.lashpire.com”, ”we”, ”us” or “our” refers to Lashpire. The term “you” or “your” refers to any person accessing or viewing the website www.lashpire.com, and any other website(s) owned and/or operated by Lashpire.

By accessing & patronizing this website, you acknowledge and are agreeable to the complete Privacy Policy and Terms & Conditions.

General

On rare occasions, there may be typographical errors and inaccuracies that may relate to product descriptions, pricing and product availability. We reserve the right to correct/omit any errors and inaccuracies, to change and update information at any time without prior notice, even after your order submission.

Customer Privacy & Security

Lashpirerespects the privacy of every individual. While visiting our site, we may ask you to provide us with information which includes your name, gender, email address, contact number, shipping address, billing information. We may store information you provide such as your username, password, order history, information, location and geographic information etc. Your personal data is confidential & it will be protected. We will not share or disclose your name, gender, address, email address, account information or personal information to anyone, unless required by the law or authorities.

We may use your personal information in some or all of the following ways :

  • To respond to enquiries and for customer support
  • To process, verify and complete your transaction
  • To deliver the products which you have purchased from the site
  • To send you news, updates & promotions pertaining to Lashpire (See newsletter section below)
  • To send you emails (See email section below)
  • For our internal accounts & administration
  • To manage our website usage statistics
  • To improve our products and services

Information collected automatically

We may use third-party website tools including, google analytics which will automatically collect non-personally identifiable information such as, but not limited to, IP address (Internet Protocol address), page views, devices used, browser type, location our site was accessed from to help us understand, improve and modify our site for the better. We may collect and keep track of the non-personally identifiable usage information which includes number of visitors at our website, their frequency etc. All this non-personally identifiable information- data is used in a manner which will ensure your absolute anonymity. From time to time, we may provide this anonymous information to our partners to improve your shopping experience.

Information collected from cookies

A cookie is a small file that is sent to your computer, mobile device or other device when you visit our website(s), the cookie will stored there to recognize your device the next time you visit our website(s). This will help to improve your site experience and help ensure that the content, advertisements or offers you see are more relevant to your needs and interests. You may disable or decline any cookies we use by changing the settings on your browser. However, your shopping experience may be hindered as your shopping cart may not function as per normal and you may not be able to purchase through our website, choices you made such as preferred language and parameters such as size, color will not be remembered.

Disclosure of personal information

Your personal information may be disclosed :

  • To our delivery services in order to deliver products to you
  • To an unaffiliated third party (purchaser or successor) if Lashpire or its assets are acquired by another party or sold, in which case personal data which we have about our customers may be one of the transferred assets
  • To the government or other third parties (companies and organisations), if we have to comply with any legal obligation or for the purposes of fraud protection, investigation or credit risk reduction.

We reserve all rights to disclose your personal information if we feel it is necessary and imperative.

We shall notify you first if there is a change in ownership or transfer of assets, it is your choice to decide how the personal information should be used.

Payment

To protect our customer’s privacy, Lashpire does not store you credit card information.

Advanced SSL (Secure Sockets Layer) encryption is added to protect your information with server authentication and data encryption, to protect your information from unauthorized usage. In order for SSL security to work, you must use an SSL enabled browser.

We strive to protect your personal information but you must understand that (i) no data transmission over the internet can be guaranteed to be 100% secure, by transferring any information to us, you are doing so at your own risk (ii) the security and privacy limitations of the internet are beyond our control (iii) any information or data may be viewed or hacked in by a third party.

Lashpire’s Email

We may contact you via email to send you emails for reasons such as, not limited to, order confirmation, invoices, delivery notification, to reply your enquires.

We may also send you newsletters, please refer to the point below.

Lashpire’s Newsletter

At our website, you’ll have the option to join our mailing list. When you sign up for our newsletter, you will receive information pertaining to the launch of new collections, news, updates & exclusive discounts. Additionally, if you provide us with your email address during account creation, you may automatically be added to our newsletter. Rest assured that all email address/information will be kept confidential and will not be disclosed to any third parties without your consent. Everyone has the option to opt-out of receiving our newsletters by clicking the “unsubscribe” link or option in the newsletter which we have sent you.

Third party websites

Our site may contain links to and from other websites, advertisers and other third parties. As we do not have any control over those websites, you agree that we will not be held responsibility for the availability of those websites. Please note that we do not accept any responsibility or liability for the content, data and privacy policies from these websites. Do double-check and understand the privacy policies of each website you visit before submitting any personal data that is identifiable to you to these websites. You acknowledge that we shall not be responsible or liable for any damage or loss caused or allegedly caused by any of those third party websites.

Changes to the privacy statement

We reserve the right to review and revise our privacy statement at any time without any notification. Your continued use of the site will be deemed to constitute your acceptance of such changes. You should periodically visit this page to review our current privacy policy.

Questions, suggestions and feedback

We’d love to hear from our users and customers!

Please redirect all enquiries and feedback to lashpire@gmail.com