Delivery

LASHPIRE® is based in Singapore and we offer both local and internationally deliveries. We ship all orders directly from Singapore.

All delivery rates are stated in Singapore Dollars ($SGD).

Please read through this delivery page and familiarise yourself with the shipping methods before placing an order. 

All domestic and international deliveries are dispatched using reputable couriers eg. SingPost, Qxpress and our very own LASHPIRE® in-house delivery team.

We’re really ninja fast in processing and dispatching orders! (:

Your order will be processed and mailed out within 24 hours from the time we have verified your payment.

Once your item(s) has been dispatched from our warehouse, an email notification will be sent to you stating your item(s) have been fulfilled.

Your parcel's registered article no. aka tracking number will be included if you have opted for a delivery courier with a trackable service.

Also, your order status will be updated to "Fulfilled".

To track your parcel, please click here and input your order no & email/phone number or tracking number provided by SingPost/Qxpress.

For delivery via SingPost, please click here and input your tracking number to track your parcel. 

For delivery via Qxpress Doorstep Delivery, please click here and input your tracking number to track your parcel. 

For deliveries via Singapore Post (SingPost), do note they are closed/they do not operate on Weekends. For deliveries via Qxpress Doorstep delivery, do note they are closed/they do not operate on Sundays. If you place an order on Saturday, we’ll ship it out on the earliest slot available which is Monday. 

For deliveries via our in-house Doorstep Delivery (LASHPIRE® delivery team), we operate and deliver 7 days a week including Saturdays and Sundays, so order with assurance. 

For same day deliveries, do note cut-off time is 6pm (GMT +8), so last order must be made before 6pm in order to receive on the same day. Orders placed after 6pm will be delivered the next business day (prioritised first) regardless of whether you selected same day delivery. 

 

DOMESTIC DELIVERY (WITHIN SINGAPORE)

SingPost Local Normal Postage:

A rate of SGD$1.80 is charged per order (for items up to 2kg, within 324 x 229 x 65mm) 

*A tracking number will not be available for deliveries via Local Normal postage.

Hence, your parcel will not be trackable or traceable. 

NOTE:

If you have opted for Local Normal postage, it represents that you accept and are fully aware of the associated risks present.

LASHPIRE® will not be held responsible for any lost mails shipped out via normal postage. That said, we will do our part in handling the parcels to minimize risks such as including our return address on the parcel. 

Delivery duration: Approximately 2 business days

 

 

SingPost Local Registered Postage:

A rate of SGD$2.20 is charged per order (for items up to 2kg, within 324 x 229 x 65mm) 

*LASHPIRE® recommends this method of posting as all parcels will be given a registered article number aka tracking number. This reduces the risk of any lost parcels. 

NOTE:

Delivery duration: Approximately 2 business days.

View delivery times here

PROMOTION: Enjoy FREE Local Registered Postage with purchase of SGD$120 and above per order.

Tracking Your Order

You can track the status of your parcel is you opt for registered postage from Singapore Post’s official website

Go to this page

Enter your specific tracking number and you will be able to view the status of your parcel.

For registered postage, the postman will deliver the parcel to your address.

If there happens to be nobody at home when the postman arrives, a notification card will be left either in your letterbox or slotted under your door. You may proceed to the respective post office stated on the notification card to collect your parcel.  

 

FULL SUMMARY OF SINGPOST LOCAL DELIVERY RATES:

Size Maximum Dimensions Maximum Weight SingPost Local Normal Postage SingPost Local Registered Postage (Tracked Mail)
Package 324 x 229 x 65mm 2kg $1.80 $2.20

 *additional charges applicable for parcels above weight of 2kg or exceeding the dimensions

 

 

Qxpress Doorstep Delivery:

This option is one of the FASTEST way for you to receive your order. Your parcel will be delivered to your doorstep in 2 working days.


A rate of SGD$4.50 is charged per order 

Max weight 30kg
Max dimension

Maximum dimension is L+W+H=300cm.

 

Delivery service by Qxpress Delivery Team. Once you placed an order and once we verified it, your parcel will be passed on to the Qxpress Delivery team the Next Business Day. They will arrange delivery for your parcel by the following Business Day.

 Delivery duration: Approximately 2-3 business days.

*By using this service, you’ll be able to receive your item at your doorstep in 2-3 business days, once your payment has been verified. 

 *Do note that Qxpress do not operate on Sunday. So if you place an order on Friday, they’ll pickup from us on Saturday, you’ll receive on Monday.

*Do note that Qxpress operates on a first come first serve basis, we arrange delivery based on availability. Qxpress delivery slots fill up fast daily, so we can only arrange on the earliest available day slot. Do contact as prior before ordering if u wish to know the earliest slot.

*LASHPIRE® recommends this method of posting as all parcels will be given a registered article number aka tracking number.

Tracking Your Order

You can track the status of your parcel is you opt for registered postage from Qxpress’s official website

Go to this page

 

 

Next Day Doorstep Delivery (by LASHPIRE® delivery team):

This option is one of the FASTEST way for you to receive your order.

A flat rate of SGD$8 is charged per order for doorstep delivery within AMK/BISHAN area.

A flat rate of SGD$10 is charged per order for doorstep delivery within SERANGOON area.

A flat rate of SGD$20 is charged per order for islandwide doorstep delivery other than AMK/BISHAN/SERANGOON area.

A flat rate of SGD$30 is charged per order for islandwide doorstep delivery to SENTOSA/MARINA BAY SANDS/CHANGI area.

No weight limit. Order as many items as you wish for the same flat rate.

*By using this service, you'll be able to receive your item at your doorstep on the next or following day, upon verification of payment. Packed, sealed and delivered straight to your doorstep by our delivery team!

Delivery duration: Next day.

PROMOTION: Enjoy FREE Doorstep Delivery with purchase of SGD$150 and above per order.

 

 

Same Day Doorstep Delivery (by LASHPIRE® delivery team):

This option is the FASTEST way for you to receive your order. Suitable for rush & urgent orders! Your order will be prioritised above all others for the day. 

A flat rate of SGD$25 is charged per order for same day islandwide doorstep delivery.

A flat rate of SGD$35 is charged per order for same day islandwide doorstep delivery to SENTOSA/MARINA BAY SANDS/CHANGI area.

No weight limit. Order as many items as you wish for the same flat rate. 

*By using this service, you'll be able to receive your item at your doorstep on the same day, upon verification of payment. Packed, sealed and delivered straight to your doorstep by our delivery team!

*Cut-off time is 6pm (GMT +8). Orders placed after 6pm will be delivered the next business day (prioritised first)

Delivery duration: Same day.

PROMOTION: Enjoy FREE SAME DAY Doorstep Delivery with purchase of SGD$250 and above per order.

 

 

Self Collection/Pickup:

This method is Free of charge.
Self collect/pickup your item(s) directly from us or using your own courier/delivery service at our office location.

1 Location for collection available:

1) Our office at Jalan Pemimpin (min. of $30 order)

For all collections, upon completion of order, when your item has been packed and arranged, we’ll contact you via WhatsApp/Email to arrange a date and time slot with you. Pickup strictly only at our specified address. Any other locations will incur additional charges.

No weight limit. Order as many items as you wish.

 


 

INTERNATIONAL DELIVERY

 All international deliveries will be mailed using SingPost. Rates stated are the delivery charges stated by Singapore Post.

INTERNATIONAL DELIVERY RATES:

AIRMAIL RATES1
Destination Package3
Small Packets
Weight-Step
(up to 2kg)
SingPost International Basic Package SingPost International Registered Package
(Tracked mail)
Zone 1
Malaysia & Brunei
250g $3.50 $7.10
500g $5.70 $9.30
1kg $10.10 $13.70
2kg $20.00 $23.60
Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
250g $5.70 $9.30
500g $12.50 $16.10
1kg $22.50 $26.10
2kg $45.00 $48.60
Zone 3
Australia, Japan, New Zealand & rest of the world
250g $8.30 $11.90
500g $17.50 $21.10
1kg $31.50 $35.10
2kg $63.00 $66.60

 

 

*A tracking number will not be available for deliveries via International Basic Package.

Hence, your parcel will not be trackable or traceable.

NOTE:

If you have opted for delivery via Basic Package, it represents that you accept and are fully aware of the associated risks present.

LASHPIRE® will not be held responsible for any lost mails shipped out via basic international postage. That said, we will do our part in handling the parcels to minimize risks such as including our return address on the parcel.

Overseas Shipping durations using the shipping method above: 

Country Of Destination (Major Cities/ Office of Mail Exchange)* Estimated Delivery Time**For Major Cities (Working Days)
Ordinary Mail - Air Ordinary Mail - Surface
Australia (Sydney, Melbourne, Perth) 7 - 14 5 - 8 weeks
Brunei Darussalam (Bandar Seri Begawan) 7 - 14 N.A.
Canada (Vancouver) 10 - 20 6 - 9 weeks
China, People's Republic of (Beijing, Guangzhou, Shanghai) 6 - 12 5 - 8 weeks
France (Paris) 8 - 16 8 - 16 weeks
Germany (Frankfurt) 7 - 14 5 - 9 weeks
Hong Kong (Hong Kong) 5 - 10 3 - 5 weeks
India (Chennai, Mumbai, Kokata) 10 - 16 4 - 7 weeks
Indonesia (Jakarta, Batam) 9 - 18 4 - 7 weeks
Italy (Rome) 8 - 16 8 - 16 weeks
Japan (Tokyo, Osaka) 4 - 9 3 - 6 weeks
Malaysia* (Johor Bahru, Kuala Lumpur, Kuching, Kota Kinabalu) 5 - 10 N.A.
Netherlands (Amsterdam) 7 - 14 5 - 9 weeks
New Zealand (Auckland) 7 - 14 5 - 9 weeks
Philippines (Manila) 9 - 18 3 - 6 weeks
South Africa (Johannesburg) 16 - 24 7 - 16 weeks
Sweden (Stockholm) 8 - 16 8 - 16 weeks
Switzerland (Zurich) 8 - 14 6 - 11 weeks
Taiwan (Taipei) 4 - 9 3 - 8 weeks
Thailand (Bangkok) 5 - 9 3 - 5 weeks
United Arab Emirates (Dubai) 5 - 11 6 - 15 weeks
United Kingdom (London) 5 - 10 6 - 11 weeks
United States of America (San Francisco, New York, Honolulu)) 8 - 16 6 - 11 weeks
Vietnam (Ho Chi Minh) 8 - 16 5 - 9 weeks
Other Destinations in Asia and Territories in the Pacific 9 - 18 6 - 11 weeks
Other Destinations in the Middle East, Africa, Europe and America 16 - 24 9 - 18 weeks

 

We also offer SingPost Speedpost International Delivery too, for international deliveries. Speedpost allows you to receive your parcels quickly, in a faster, more efficient time, in a value-for-money way. To all our overseas customers, you can receive your items as fast as 2-4 business days!! Perfect for urgent orders.

There are 3 options for Speedpost: Speedpost Priority, Speedpost Economy, Speedpost Express.

Please refer to Speedpost official website here for delivery rates and shipping times.

To track your Speedpost delivery, please click here

 

Additional Information

  • Due to security measures around the world, customs delays of packages are becoming more frequent.

In rare occasions, custom agents may delay delivery of some packages.

We have no control over the customs duties and additional taxes levied by your country. Kindly note that we are not responsible for any additional fees, custom fees, duties, and taxes upon arrival of your items. You will be responsible for paying for any custom duties/taxes applied to your parcel. Do contact your local customs/post office to enquire about additional costs that may be involved.

  • Extra/Full redelivery cost will have to be bourned by the customer in the occasion that the parcel is returned to us due to reason(s):

     - incorrect delivery address provided by the customer

     - unclaimed by customer

 

Please contact us at lashpire@gmail.com if you require a different shipping method or a faster shipping option (eg. DHL,EMS). Extra charges may apply according to the shipping provider’s charges.