Delivery

LASHPIRE® is based in Singapore and we offer both local and internationally deliveries!!

Please read through this delivery page and familiarise yourself with the shipping methods before placing an order. 

All domestic and international deliveries are dispatched using reputable couriers eg. Singpost, Qxpress, LASHPIRE® in-house delivery team.

We’re really ninja fast in processing and dispatching orders! (:

Your order will be processed and mailed out within 24 hours from the time we have verified your payment.

Once your item(s) has been dispatched from our warehouse, an email notification will be sent to you stating your item(s) have been fulfilled.

Your parcel's registered article no. aka tracking number will be included if you have opted for a delivery courier with a trackable service.

Also, your order status will be updated to "Fulfilled".

To track your parcel, please click here and input your tracking number.

For delivery via SingPost, please click here and input your tracking number to track your parcel. 

For delivery via Qxpress Doorstep Delivery, please click here and input your tracking number to track your parcel. 

 

DOMESTIC DELIVERY (WITHIN SINGAPORE)

SingPost Local Normal Postage:

A rate of SGD$1.50 is charged per order (for items up to 2kg, within 324 x 229 x 65mm) 

 

*A tracking number will not be available for deliveries via Local Normal postage.

Hence, your parcel will not be trackable or traceable.

 

NOTE:

If you have opted for Local Normal postage, it represents that you accept and are fully aware of the associated risks present.

LASHPIRE® will not be held responsible for any lost mails shipped out via normal postage. That said, we will do our part in handling the parcels to minimize risks such as including our return address on the parcel.

 

Delivery duration: Approximately 2 to 5 business days.

View delivery times here

  

SingPost Local Registered Postage:

A rate of SGD$3 is charged per order (for items up to 2kg, within 324 x 229 x 65mm)

 

*LASHPIRE® recommends this method of posting as all parcels will be given a registered article number aka tracking number.

 

Tracking Your Order

You can track the status of your parcel is you opt for registered postage from Singapore Post’s official website

Go to this page

Enter your specific tracking number and you will be able to view the status of your parcel.

For registered postage, the postman will deliver the parcel to your address.

If there happens to be nobody at home when the postman arrives, a notification card will be left either in your letterbox or slotted under your door. You may proceed to the respective post office stated on the notification card to collect your parcel. 

 

NOTE:

Delivery duration: Approximately 2 to 5 business days.

View delivery times here

PROMOTION: Enjoy FREE Local Registered Postage with purchase of SGD$120 and above per order.

 

FULL SUMMARY OF SINGPOST LOCAL DELIVERY RATES:

Size Maximum Dimensions Maximum Weight SingPost Local Normal Postage SingPost Local Registered Postage
Package 324 x 229 x 65mm 2kg $1.50 $3.00

 *additional charges applicable for parcels above weight of 2kg or exceeding the dimensions

 

Qxpress Doorstep Delivery:

This option is one of the FASTEST way for you to receive your order.


A rate of SGD$4.50 is charged per order 

Max weight 30kg
Max dimension

Maximum dimension is L+W+H=300cm.

 

Delivery service by Qxpress Delivery Team. Once you placed an order and once we verified it, your parcel will be passed on to the Qxpress Delivery team the Next Business Day. They will arrange delivery for your parcel by the following Business Day.

 Delivery duration: Approximately 2-3 business days.

*By using this service, you’ll be able to receive your item at your doorstep in 2-3 business days, once your payment has been verified. 

 *Do note that Qxpress do not operate on Sunday. So if you place an order on Friday, they’ll pickup from us on Saturday, you’ll receive on Monday.

 

*LASHPIRE® recommends this method of posting as all parcels will be given a registered article number aka tracking number.

Tracking Your Order

You can track the status of your parcel is you opt for registered postage from Qxpress’s official website

Go to this page

 

Doorstep Delivery (by LASHPIRE® delivery team):

This option is one of the FASTEST way for you to receive your order.

A flat rate of SGD$8 is charged per order for doorstep delivery within AMK/BISHAN area.

A flat rate of SGD$10 is charged per order for doorstep delivery within SERANGOON area.

A flat rate of SGD$15 is charged per order for islandwide doorstep delivery other than AMK/BISHAN/SERANGOON area.

No weight limit. Order as many items as you wish for the same flat rate.

 

*By using this service, you'll be able to receive your item at your doorstep on the next business day, upon verification of payment. Packed, sealed and delivered straight to your doorstep by our delivery team!

Delivery duration: Next business day.

PROMOTION: Enjoy FREE Doorstep Delivery with purchase of SGD$150 and above per order.

 

Same Day Doorstep Delivery (by LASHPIRE® delivery team):

This option is the FASTEST way for you to receive your order. Suitable for rush & urgent orders!

A flat rate of SGD$22 is charged per order for islandwide doorstep delivery.

No weight limit. Order as many items as you wish for the same flat rate.

 

*By using this service, you'll be able to receive your item at your doorstep on the same business day, upon verification of payment. Packed, sealed and delivered straight to your doorstep by our delivery team!

*Cut-off time is 9pm (GMT +8). Orders placed after 9pm will be delivered the next business day. 

Delivery duration: Same business day.

PROMOTION: Enjoy FREE SAME DAY Doorstep Delivery with purchase of SGD$250 and above per order.

 

Self Collection/Pickup:

This method is Free of charge.
Self collect/pickup your item(s) directly from us or using your own courier/delivery service at our location (AMK/BISHAN AREA). Exact pickup address will be given to you upon order completion and we’ll contact you via WhatsApp to arrange a date and time slot with you. Pickup strictly only at our specified address. Any other locations will incur additional charges.

No weight limit. Order as many items as you wish.

 

INTERNATIONAL DELIVERY

 All international deliveries will be mailed using SingPost. 

FULL SUMMARY OF INTERNATIONAL DELIVERY RATES:

AIRMAIL RATES1
Destination Package3
Small Packets
Weight-Step
(up to 2kg)
Basic Package
(International)
Registered Package
(International)
Zone 1
Malaysia & Brunei
250g $3.50 $7.10
500g $5.70 $9.30
1kg $10.10 $13.70
2kg $20.00 $23.60
Zone 2
Countries in Asia & the Pacific (except Australia, Japan & New Zealand)
250g $5.70 $9.30
500g $12.50 $16.10
1kg $22.50 $26.10
2kg $45.00 $48.60
Zone 3
Australia, Japan, New Zealand & rest of the world
250g $8.30 $15.90
500g $17.50 $21.10
1kg $31.50 $35.10
2kg $63.00 $66.60

 

 

Additional Information

  • Due to security measures around the world, customs delays of packages are becoming more frequent.

In rare occasions, custom agents may delay delivery of some packages.

We have no control over the customs duties and additional taxes levied by your country. You will be responsible for paying for any custom duties/taxes applied to your parcel. Do contact your local customs office to enquire about additional costs that may be involved.

  • Extra/Full redelivery cost will have to be bourned by the customer in the occasion that the parcel is returned to us due to reason(s):

     - incorrect delivery address provided by the customer

     - unclaimed by customer

 

Please contact us at lashpire@gmail.com if you require a different shipping method or a faster shipping option (eg. Speedpost,DHL,EMS). Extra charges may apply according to the shipping provider’s charges.